METHOD AND SYSTEM FOR SERVICING ELECTRICAL MACHINERY AND APPARATUS

METHOD AND SYSTEM FOR SERVICING ELECTRICAL MACHINERY AND APPARATUS

PROBLEM TO BE SOLVED: To provide a service method of electrical machinery and apparatus for providing the information through a remote interface. SOLUTION: This system includes a process to receive the digital technical data and digital payment data from a remote interface 42, a process to transfer...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: KLIMAN GERALD B, KOEGL RUDOLPH ALFRED ALBERT, PREMERLANI WILLIAM JAMES, SHAH MANOJ RAMPRASAD
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:PROBLEM TO BE SOLVED: To provide a service method of electrical machinery and apparatus for providing the information through a remote interface. SOLUTION: This system includes a process to receive the digital technical data and digital payment data from a remote interface 42, a process to transfer both technical and payment data received from the interface 42 to a data processing system 11 that includes at least one of databases 22 and 24 to store the technical data, a process to evaluate the data, a process to transmit the digital information on the technical data to the interface 42 and a process to secure payment to the transmitted digital information by means of the payment data. Then at least, a single screen 44 that can be accessed through the interface 42 includes the inquiry, order and service contract option 50, 52 and 54 respective.