System and method for worker recommendations

A system and method for worker assessment and action recommendation comprises receiving values of at least one worker performance metric and at least one worker performance parameter. A worker score and a target score for the worker are determined based on the values of the worker performance metric and worker performance parameter, using a trained machine-learning model. The worker score is compared to the target score and upon determining that the worker score is less than the target score an instruction to perform a first action relative to the worker is determined and upon determining that the worker score is equal to or greater than the target score an instruction to perform a second action relative to the worker is determined using the machine-learning model. The performance parameter may be a factor, such as experience, training or preferences, that the model identifies as one of a positive or negative contributor to the performance metric.