Method for monitoring an operation condition of an interactive information system

A method for monitoring an operation condition of an interactive information system 1 is provided. The interactive information system 1 includes a touch panel 13 and a touch control unit 12, and executes a resident scanning program to detect whether a hardware-related issue or a software-related iss...

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Bibliographische Detailangaben
Hauptverfasser: Yu-Cheng Lin, Shui-Chin Tsai, Li-Chun Chou
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method for monitoring an operation condition of an interactive information system 1 is provided. The interactive information system 1 includes a touch panel 13 and a touch control unit 12, and executes a resident scanning program to detect whether a hardware-related issue or a software-related issue of the touch panel 13 or the touch control unit 12 has occurred. When the hardware-related issue has occurred, the interactive information system 1 downloads and executes a hardware diagnosis program to obtain a diagnosis result. When the software-related issue has occurred, the interactive information system 1 downloads and executes a software adjustment program to resolve the software-related issue