EDGE-CASE RESOLUTION IN ARTIFICIAL INTELLIGENCE SYSTEMS

Devices, systems, and methods are directed to efficient and robust resolution of edge-cases encountered by artificial intelligence systems in physical environments. In one aspect, a method may include receiving event data from a client application programming interface (API) associated with an intelligent software agent at least partially controlling an endpoint in an environment, the event data representing an edge-case encountered by the endpoint, identifying one or more tasks based on the event data, providing each task to a respective user interface of at least one user client, receiving, from a respective user interface of each user client, user input associated with each task provided to the at least one user client, based on the user input, determining a remedial action, and sending the remedial action to the client API to initiate resolution of the edge-case by the intelligent software agent at least partially controlling the endpoint in the environment.