HUMAN-COMPUTER INTERACTION METHOD AND APPARATUS, DEVICE, AND VEHICLE

This invention is applicable to the field of assisted driving, and specifically provides a human-machine interaction method and apparatus, a device, and a vehicle. The human-machine interaction method includes: obtaining information expressed by a user, and obtaining an experience intention of the user based on the information expressed by the user; obtaining a plurality of recommended policy actions based on status information of an in-vehicle infotainment and the experience intention of the user, where the policy action is used to control the in-vehicle infotainment and is configured with a score; adjusting scores of the plurality of policy actions based on policy preference information of the user; and determining, based on adjusted scores, a policy action for controlling the in-vehicle infotainment, to execute control on the in-vehicle infotainment. In this invention, a policy action that meets a current scenario and a user preference may be provided based on a user's expression habit, to meet a user's expectation on human-machine interaction and improve user experience evaluation.