SYSTEM AND METHOD FOR EXCHANGING AND PREFLIGHTING DOCUMENTS FOR PRINTING AND PUBLISHING

A method for enabling a customer service representative (CSR) to review a print job including a digital graphics file for printing. The CSR receives an incoming electronic communication containing job instructions with the file attached, selects a job instruction preset from the user interface, and initiates preflighting of the file based upon the presets and the printing system. The user interface includes a display screen having a plurality of areas displaying information about the graphics file and annotations relating to results of the preflighting operation, a page of the job, selectable thumbnail images for the job pages, and selectable presets. If preflighting identifies problems, a prepopulated outgoing electronic communication communicating the problems is created and sent to the customer. If no problems are identified, the job instructions and digital graphics file are saved, and an automatic notification is sent to a prepress operation address indicating the job is ready.