SYSTEMS AND METHODS FOR SIMILARITY ANALYSIS IN INCIDENT REPORTS USING EVENT TIMELINE REPRESENTATIONS

This disclosure relates to the field of incident analysis, and, more particularly, to systems and methods for similarity analysis in incident reports using event timeline representations. Conventionally, processing of repositories of incident reports to identify similar incidents is challenging due to use of unstructured text data in describing the incident reports. Timeline representation is an important knowledge representation which captures chronological ordering of the events. The timeline representation becomes useful in process of root cause analysis as causes would temporally precede the effect. To construct event timeline representations, chronological ordering of events is required. The present disclosure provides a temporal relation identification technique to obtain a timeline representation of the events. Further, a similarity identification approach is used that makes use of neural embeddings to identify similar timeline representations and in turn, similar incident reports. The similar incident reports help to devise best practices to provide better post-incident remedial measures.