TECHNIQUES TO PROVIDE A CUSTOMIZED RESPONSE FOR USERS COMMUNICATING WITH A VIRTUAL SPEECH ASSISTANT

TECHNIQUES TO PROVIDE A CUSTOMIZED RESPONSE FOR USERS COMMUNICATING WITH A VIRTUAL SPEECH ASSISTANT

The invention relates to techniques to provide a customized response for users communicating with a virtual speech assistant,wherein the virtual assistant is configured to receive a request from the user and to forward the request via a communication network to a server that is configured to process...

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Hauptverfasser: El Mallouki, Said, Platschek, Martin Michael, Minow, Jascha, Jahn, Carl
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
ACOUSTICS
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
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creator El Mallouki, Said
Platschek, Martin Michael
Minow, Jascha
Jahn, Carl
description The invention relates to techniques to provide a customized response for users communicating with a virtual speech assistant,wherein the virtual assistant is configured to receive a request from the user and to forward the request via a communication network to a server that is configured to process the request by means of skills of at least two domain models and to deliver the response back to the virtual assistant, wherein the method comprises the following steps:* starting a selection process to select a suitable domain model regarding the text request, wherein the selection process comprises the following steps:o provisioning of a Matching-Score-Analyzer by each of the domain models, wherein the Matching-Score-Analyzers differ from each other;o using the text request as input for the Matching-Score-Analyzers and calculating a respective Domain-Matching-Score for the different domains;o comparing the resulting Domain-Matching-Scores and selecting the domain model that is associated to the highest Domain-Matching-Scores as the selected domain model to process the text request;* processing the text request with the selected domain model and transmitting the response to the virtual assistant.
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language eng ; fre ; ger
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subjects ACOUSTICS
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
title TECHNIQUES TO PROVIDE A CUSTOMIZED RESPONSE FOR USERS COMMUNICATING WITH A VIRTUAL SPEECH ASSISTANT
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