AUTOMATIC TURN DELINEATION IN MULTI-TURN DIALOGUE

A method of automatically delineating turns in a multi-turn dialogue between a user and a conversational computing interface. Audio data encoding speech of the user in the multi-turn dialogue is received. The audio data is analyzed to recognize, in the speech of the user, an utterance followed by a...

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Hauptverfasser: NEWMAN, Michael Jack, HALL, David Leo Wright, CRAWFORD, Jean, GILLICK, Laurence Steven, WOOTERS, Charles Clayton, WEGMANN, Steven Andrew
Format: Patent
Sprache:eng ; fre ; ger
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Zusammenfassung:A method of automatically delineating turns in a multi-turn dialogue between a user and a conversational computing interface. Audio data encoding speech of the user in the multi-turn dialogue is received. The audio data is analyzed to recognize, in the speech of the user, an utterance followed by a silence. The utterance is recognized as a last utterance in a turn of the multi-turn dialogue responsive to the silence exceeding a context-dependent duration dynamically updated based on a conversation history of the multi-turn dialogue and features of the received audio, wherein the conversation history includes one or more previous turns of the multi-turn dialogue taken by the user and one or more previous turns of the multi-turn dialogue taken by the conversational computing interface.