TECHNIQUES FOR CONTACTING A TELEOPERATOR

The invention relates to an autonomous vehicle and a method of its operation. It foresees the following steps: causing the autonomous vehicle to navigate along a route; receiving sensor data generated by the one or more sensors; determining, based at least in part on the sensor data, that a progress of the autonomous vehicle is impeded by an object; determining, based at least in part on the progress being impeded by the object, whether to contact a remote operator; receiving, from one or more computing devices associated with the remote operator, an instruction associated with navigating by the object comprising information configured to alter a policy associated with the object; and causing, based at least in part on the instruction, the autonomous vehicle to navigate by the object. This allows the vehicle to overcome difficult traffic situations by teleassistance from a remote human operator.