REMOTE SUPPORT VIA VISUALIZATIONS OF INSTRUCTIONAL PROCEDURES

A system may include a processor and a memory including computer-executable code that, when executed by the processor, causes the processor to receive a service request from a first device and to transmit a workflow dataset associated with an industrial automation device to the first device and the...

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Bibliographische Detailangaben
Hauptverfasser:	SHEVELAND, Tyler L, MEHROTRA, Abhishek, BRENNAN, Timothy R
Format:	Patent
Sprache:	eng ; fre ; ger
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A system may include a processor and a memory including computer-executable code that, when executed by the processor, causes the processor to receive a service request from a first device and to transmit a workflow dataset associated with an industrial automation device to the first device and the second device. The service request may cause a computing system to communicatively couple the first device to a second device. The workflow dataset may include one or more instructions associated with one or more operations for the industrial automation device and one or more virtual objects associated with the one or more instructions and the industrial automation device. The memory may include computer-executable code that, when executed by the processor, causes the processor to receive an input to the image data from the second device and to transmit the one or more additional visualizations to the first device for display.