PASSWORD PROTECT FEATURE FOR APPLICATION IN MOBILE DEVICE DURING A REMOTE SESSION

Password protection is applied to applications on mobile devices during a remote control session. When a mobile device is connected to a remote support technician providing said remote support technician access to the mobile device, when a user highlights a password field the password field is conte...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: PALANICHAMY, Ranjithkumar, GONSALVES, Deepak
Format: Patent
Sprache:eng ; fre ; ger
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Beschreibung
Zusammenfassung:Password protection is applied to applications on mobile devices during a remote control session. When a mobile device is connected to a remote support technician providing said remote support technician access to the mobile device, when a user highlights a password field the password field is contextually hidden on remote support technician's console, and a soft keyboard used at the mobile device is hidden from view at the console. A toast message is displayed on the remote access console and the user's mobile device and the remote support technician is denied the ability to edit the user's password field.