SEQUENCE MANAGEMENT SYSTEM, SEQUENCE MANAGEMENT DEVICE, AND PROGRAM

SEQUENCE MANAGEMENT SYSTEM, SEQUENCE MANAGEMENT DEVICE, AND PROGRAM

The purpose of the present invention is to be able to check on a queuing situation smoothly without using a receipt number issued at the time of queue registration. A queue management system (1000) configured to manage a queue of users waiting their turn at a facility includes: a registration accept...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: SHINTANI, Akinori, WATASE, Takehiro
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
IMAGE DATA PROCESSING OR GENERATION, IN GENERAL
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:The purpose of the present invention is to be able to check on a queuing situation smoothly without using a receipt number issued at the time of queue registration. A queue management system (1000) configured to manage a queue of users waiting their turn at a facility includes: a registration acceptance unit (120) which accepts a queue registration at the facility; a waiting list storage unit (110) which holds information on a queuing situation of a registered group waiting their turn; a face image acquisition unit (240) which acquires a face image of a user whose turn is registered in a queue upon the queue registration; a face image information management unit (120) which extracts face image feature information from the face image, and manages the extracted information in association with information of the user whose turn is registered in the queue; a user identification unit (120) which acquires a face image of a user who makes an inquiry about the queuing situation to check the face image of the user against all face images managed in association with information of users in the queue in order to identify the user; and a queuing situation presenting unit (120) which presents information on the queuing situation to the identified user.