DYNAMIC ENRICHMENT OF COMMUNICATION ITEMS

DYNAMIC ENRICHMENT OF COMMUNICATION ITEMS

Improving content descriptions and interaction efficiency by the dynamic enrichment of communication items is disclosed herein. A communication enrichment system receives a communication item, such as an email, for display within an application user interface. The system extracts enrichment details...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: PALERMITI, Michael Francis, II, RAMESAN, Roshin Lal, QUINTERO, Megan Marie
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Improving content descriptions and interaction efficiency by the dynamic enrichment of communication items is disclosed herein. A communication enrichment system receives a communication item, such as an email, for display within an application user interface. The system extracts enrichment details from the communication items. The communication enrichment system utilizes the enrichment details for querying one or more data sources and obtains any enrichment items relating to the enrichment details. Further, the communications items are modified to include the enrichment items to provide additional information, actions, functionality, or visual identifies to provide an enriched user interface. Accordingly, the communication enrichment system improves the efficiency of the communication client to visually identify the substance of the communication item and execute/perform any functionality associated with a communication item without opening the communication item.