PREDICTING PROBLEM EVENTS FROM MACHINE DATA

The present disclosure generally discloses a problem event prediction capability. The problem event prediction capability may be configured to predict various types of problem events (e.g., customer problems, customer tickets, customer outages, network problems, network tickets, network outages, or...

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Bibliographische Detailangaben
Hauptverfasser: UZUNALIOGLU, Huseyin, AKYAMAC, Ahmet
Format: Patent
Sprache:eng ; fre ; ger
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Zusammenfassung:The present disclosure generally discloses a problem event prediction capability. The problem event prediction capability may be configured to predict various types of problem events (e.g., customer problems, customer tickets, customer outages, network problems, network tickets, network outages, or the like, as well as various combinations thereof) based on various types of asynchronous machine data (e.g., alarms, alerts, triggers, machine logs, machine messages, diagnostic logs, diagnostic messages, or the like, as well as various combinations thereof). The problem event prediction capability may be configured to generate a set of problem prediction rules based on historical machine data and to apply the problem prediction rules to observed machine data in order to predict various types of problem events.