AIR-CONDITIONING SYSTEM

An air conditioning system 100 includes an obtaining unit 41 that obtains user's voice data; a voice recognition unit 42 that generates character-string data on the basis of the voice data; a storage unit 43 that stores therein a search table having a standard keyword that indicates the type of sensitivity to the environment inside a room and derivative keywords that indicate a same type of sensitivity as the standard keyword, while indicating different sensitivity levels; an analysis unit 44 that determines the type and level of user's sensitivity on the basis of the character-string data and the search table; and a control unit 45 that outputs a control signal to an adjustment device 10 in an indoor device 1, the adjustment device 10 adjusting the environment inside a room on the basis of the type and level of sensitivity, which are determined by the analysis unit 44.