SYSTEM AND METHOD FOR REMOTELY SERVICING AN INDUSTRIAL PRINTER

A method and system for remote servicing of an industrial printer (110) includes obtaining, on a processor, sensor data that indicates values output by sensors (170) configured to measure physical phenomena related to a plurality of components (160) of the industrial printer. Also obtained, on the processor, is parameter data that indicates values for parameters that indicate user settings (184) for operation of the industrial printer. It is determined, on the processor, a service issue related to the industrial printer based on the sensor data and the parameter data, It is also determined, at least in part on the processor, an action to be performed on the industrial printer in response to the service issue. Furthermore, the action is caused to be initiated. In some embodiments, the action is initiated at one facility different from a facility where the industrial printer is located.