IDENTIFICATION OF POINTS IN A USER WEB JOURNEY WHERE THE USER IS MORE LIKELY TO ACCEPT AN OFFER FOR INTERACTIVE ASSISTANCE
Points in a user's website journey at which an invitation for an interactive session may be offered to users, e.g. those points at which an invitation made to a user may have a higher propensity to be accepted by the user, are identified. A technique is provided that, given ample data regarding...
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Format: | Patent |
Sprache: | eng ; fre ; ger |
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