ENGAGEMENT TOOL FOR A WEBSITE

ENGAGEMENT TOOL FOR A WEBSITE

A method of collecting and analyzing data over a network is disclosed which for embedding in webpages and which collects feedback from a plurality of users, and processes the feedback to detect sentiment, which may be presented in a chart. Processing may comprise parsing the feedback, breaking it do...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: BARROW, FLINT, WILSON, CHRISTOPHER JAMES
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:A method of collecting and analyzing data over a network is disclosed which for embedding in webpages and which collects feedback from a plurality of users, and processes the feedback to detect sentiment, which may be presented in a chart. Processing may comprise parsing the feedback, breaking it down into parts, labelling the parts and assigning a numerical value depending on sentiment. The chart may form part of an intuitive and simple to use dashboard display.