METHOD AND APPARATUS FOR EXPLOITING HUMAN FEEDBACK IN AN INTELLIGENT AUTOMATED ASSISTANT

The present invention relates to a method and apparatus for exploiting human feedback in an intelligent automated assistant. One embodiment of a method for conducting an interaction with a human user includes inferring an intent from data entered by the human user, formulating a response in accordan...

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Bibliographische Detailangaben
Hauptverfasser: PEINTNER, BART, WINARSKY, NORMAN, D, YORKE-SMITH, NEIL, WOLVERTON, MICHAEL, J, FRANCO, HORACIO, MARK, WILLIAM, S, TUR, GOKHAN
Format: Patent
Sprache:eng ; fre ; ger
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Zusammenfassung:The present invention relates to a method and apparatus for exploiting human feedback in an intelligent automated assistant. One embodiment of a method for conducting an interaction with a human user includes inferring an intent from data entered by the human user, formulating a response in accordance with the intent, receiving feedback from a human advisor in response to at least one of the inferring and the formulating, wherein the human advisor is a person other than the human user, and adapting at least one model used in at least one of the inferring and the formulating, wherein the adapting is based on the feedback.