PRESENCE AWARE NOTIFICATION FOR INFORMATION TECHNOLOGY MANAGEMENT

Systems and methods for information technology (IT) management, utilizing presence aware notification, are disclosed. In an implementation, the method includes receiving availability or online status of one or more users at an IT management server. The IT management server queries a monitoring datab...

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Bibliographische Detailangaben
Hauptverfasser:	DILILLO, Gerardo, RIZZI, Lorenzo, RAGHAVAN, Arun D, HERSCHER, Adam
Format:	Patent
Sprache:	eng ; fre ; ger
Schlagworte:	CALCULATING COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	Systems and methods for information technology (IT) management, utilizing presence aware notification, are disclosed. In an implementation, the method includes receiving availability or online status of one or more users at an IT management server. The IT management server queries a monitoring database for one or more alerts. The one or more alerts are sent to the one or more users based on respective availability or online status.