System and method for providing automatic responses to a large number of incoming messages

The invention relates to a system for providing automatic responses to a massive input of messages received from the user by at least one of the means selected from: - electronic mail [E]; - SMS [S]; - voice [V]; in which said system comprises: - message formatting means [1]; - message storage means...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	ESTEVE ASENSIO, GUILLERMO, GARATE MUTILOA, LUCIA
Format:	Patent
Sprache:	eng ; fre ; ger
Schlagworte:	ALARM SYSTEMS CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY ORDER TELEGRAPHS PHYSICS SIGNALLING SIGNALLING OR CALLING SYSTEMS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	The invention relates to a system for providing automatic responses to a massive input of messages received from the user by at least one of the means selected from: - electronic mail [E]; - SMS [S]; - voice [V]; in which said system comprises: - message formatting means [1]; - message storage means [2] ; - message handling and response design means [3]; - response construction means [4]. And it can also automatically receive, format and coherently and suitably respond to the largest possible number of messages received by said means in the shortest time possible.