METHODS AND APPARATUS FOR MONITORING VOICE QUALITY ON A WIRELESS COMMUNICATION DEVICE

Methods and apparatus for providing monitoring of voice quality and diagnostic data related to voice quality on a wireless device. Monitoring thresholds can be implemented that allow for additional precautionary measures and/or further monitoring to occur if a threshold level of voice quality perfor...

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Bibliographische Detailangaben
Hauptverfasser:	FOK, KENNY, CASSETT, TIA, MANNING, YIP, ERIC, CHI, CHUNG
Format:	Patent
Sprache:	eng ; fre ; ger
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:	Methods and apparatus for providing monitoring of voice quality and diagnostic data related to voice quality on a wireless device. Monitoring thresholds can be implemented that allow for additional precautionary measures and/or further monitoring to occur if a threshold level of voice quality performance is experienced. The results of the voice and diagnostic monitoring can be communicated to the service provider who can then collect, analyze and generate reports to assess and determine quality-related problems experienced by the communication network.