INTELLIGENT MESSAGE DELIVERY SYSTEM

A method for delivering a long term care message to a recipient includes gathering long term care information from a records repository and encoding at least some of the long term care information into predefined codes associated with predefined script segments. A script is generated using the scrip...

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Bibliographische Detailangaben
Hauptverfasser: MCCULLOCH, WILLIAM, R, LUND, CRAIG, J
Format: Patent
Sprache:eng ; fre ; ger
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Zusammenfassung:A method for delivering a long term care message to a recipient includes gathering long term care information from a records repository and encoding at least some of the long term care information into predefined codes associated with predefined script segments. A script is generated using the script segments, and a human-understandable message is delivered to the recipient. A system for delivering a message related to long term care of a client serviced by an assisted living service provider includes an administration user interface enabling definition of script components that can be used to describe long term care of the client. A user associated with the assisted living service provider can record long term care information about the client. A script is generated using selected script components associated with the long term care information. A distributor module causes the script to be converted into a human-understandable message that is delivered to a message recipient.