CALL INTERCEPT METHODS, SUCH AS FOR CUSTOMER SELF-SUPPORT ON A MOBILE DEVICE

CALL INTERCEPT METHODS, SUCH AS FOR CUSTOMER SELF-SUPPORT ON A MOBILE DEVICE

A method for providing a localized, context-sensitive user interface (100) for mobile devices is presented. The mobile device may automatically display (120) information received from the network, and update settings on the device when network status changes. A user interface for readily accessing c...

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Bibliographische Detailangaben
Hauptverfasser: ROUNDTREE, BRIAN, RUSH, KELDON, ALLAN, KEVIN, BEINIKIS, LINDA
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
TRANSMISSION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
WIRELESS COMMUNICATIONS NETWORKS
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Beschreibung
Zusammenfassung:A method for providing a localized, context-sensitive user interface (100) for mobile devices is presented. The mobile device may automatically display (120) information received from the network, and update settings on the device when network status changes. A user interface for readily accessing common functions permits efficient navigation on the mobile device. In addition, help buttons (110) are provided that allow subscribers to access customer support services without dialing a customer support number.