SYSTEM AND METHOD FOR QUEUE RESERVATION

A queue reservation system (10) for enabling a customer to reserve a position in a queue comprises a communication means (14) for receiving a queue reservation request from a customer, a queue processing means (20) and a queue system (22) operatively connected to said queue processing means. The com...

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1. Verfasser: GOH, CHEH NGEE
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description A queue reservation system (10) for enabling a customer to reserve a position in a queue comprises a communication means (14) for receiving a queue reservation request from a customer, a queue processing means (20) and a queue system (22) operatively connected to said queue processing means. The communication means receives a queue reservation request from a customer. The queue processing means processes the queue reservation request from the receiving means and allocates a queue reservation identifier to the customer to identify their place in the queue of the queue system. The queue processing means reserves a place in the queue on behalf of the customer and monitors the customer's place in the queue in order to determine when the customer is likely to be served. The communication means communicates with the customer to advise the customer when they are about to reach the front of the queue.
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language eng ; fre ; ger
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subjects ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDEDFOR ELSEWHERE
CALCULATING
CHECKING-DEVICES
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
GENERATING RANDOM NUMBERS
PHYSICS
REGISTERING OR INDICATING THE WORKING OF MACHINES
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TELEPHONIC COMMUNICATION
TIME OR ATTENDANCE REGISTERS
VOTING OR LOTTERY APPARATUS
title SYSTEM AND METHOD FOR QUEUE RESERVATION
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