Display accessory for telephone without display

Display accessory for telephone without display

An ACD accessory (10) and a GUI accessory (100), which may be integrated into a phone or provided as a separate device, are coupled between the PSTN and the user's legacy phone (12) to provide enhanced services. The ACD accessory (10) provides visual display and selection capabilities for menus...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: DESAI, SNEHAL, RAO, KASHIPATI G, SKOOG, FREDERICK H, KOPP, DIETER, BADT JR., SIG HAROLD, SUHAIL, ATIYA
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:An ACD accessory (10) and a GUI accessory (100), which may be integrated into a phone or provided as a separate device, are coupled between the PSTN and the user's legacy phone (12) to provide enhanced services. The ACD accessory (10) provides visual display and selection capabilities for menus provided by the ACD system (14). The GUI accessory (100) provides enhanced control of telephony features and enhanced data services through a graphical proxy server (134).