RESOURCE MANAGEMENT METHOD AND APPARATUS

The invention relates to resource management, and describes a method and apparatus to be used in planning of resource deployment. In an embodiment of the invention, the number and characteristics of forecasted and/or unprocessed jobs falling within a time period such as a week, or a month, are compared to resource availability and status for that time period, in terms of attributes such as location, skills and time. A cost-in terms of jobs that cannot be carried out, given current resource availability and status-is evaluated. Preferably the attributes are stored as resource records, so that there is one resource record per resource, and the attributes of at least some of the resource records are modified using a heuristic search means or similar. The resource records are modified until a minimum cost is identified, and these resource records can then be used to formulate successive capacity plans, which can be input to a scheduling system.