Apparatus, method and computer program product for collecting and providing information

A transmission device (400) sends status information representing status of a copier (300) to a center (100) through a PSTN (2). In the center (100), the status information of each copier (300) is analyzed, and suggestion information selected based on a result of the analysis is provided to a termin...

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Bibliographische Detailangaben
Hauptverfasser:	MISUMI, SACHIKO, HOSODA, HIROSHI, HANAI, ATSUSHI, NISHIURA, TAKEHIRO, SHINOHARA, EIJI, KATAOKA, KEISUKE, TORIKAI, TATSUTO, MIIDA, TETSUYA, KATAGIRI, YAYOI, NISHIDA, HIROSHI
Format:	Patent
Sprache:	eng ; fre ; ger
Schlagworte:	CALCULATING CINEMATOGRAPHY COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY ELECTROGRAPHY ELECTROPHOTOGRAPHY HOLOGRAPHY MAGNETOGRAPHY PHOTOGRAPHY PHYSICS PICTORIAL COMMUNICATION, e.g. TELEVISION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	A transmission device (400) sends status information representing status of a copier (300) to a center (100) through a PSTN (2). In the center (100), the status information of each copier (300) is analyzed, and suggestion information selected based on a result of the analysis is provided to a terminal (500) of the user of the copier (300) concerned. In this case, the user is informed by an e-mail or through a Web page with using the terminal (500). The information includes: a suggestion to multiply the copier (300), replace the currently-used copier (300) with a new copier; performance information regarding a model of the currently-used copier (300); information regarding a timing for replenishing/replacing an consumable (such as a toner unit, etc.), and a suggestion to purchase the consumable.