Telephone connection to a nearby dealer

This invention relates to an arrangement for selecting a local dealer out of a large group of dealers for completion of an 800 number. The caller is first connected to a toll switching system. That system sends a query to a first database using the 800 number and the caller's Numbering Plan Are...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: WEGRZYNOWICZ, CAROL ANN
Format: Patent
Sprache:eng ; fre ; ger
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Beschreibung
Zusammenfassung:This invention relates to an arrangement for selecting a local dealer out of a large group of dealers for completion of an 800 number. The caller is first connected to a toll switching system. That system sends a query to a first database using the 800 number and the caller's Numbering Plan Area (NPA) code. The first database responds with a routing number which is used to route a second query to one of a plurality of second databases. The second query uses the routing number and the caller's NPA plus office code to access the second database and to obtain the telephone number of a local dealer. The telephone numb is returned to the toll system for completing the call. Advantageously, a caller can use a number advertised on national television to access a local dealer.