System, Verfahren, Vorrichtung und Rechnerprogrammprodukt zum Bereitstellen von einem elektronischen Anweisungshandbuch

System, Verfahren, Vorrichtung und Rechnerprogrammprodukt zum Bereitstellen von einem elektronischen Anweisungshandbuch

When a customer operates a terminal (500) to send a request for a provision of a manual page to the center (100) via the Internet (3), the center (100) determines whether the customer who is accessing is a registered customer (user of a copier) based on the stored customer information. In a case whe...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: HAMAGUCHI, HARUO, HANAI, ATSUSHI, SHINOHARA, EIJI, MINOWA, KIYOHISA, TORIKAI, TATSUTO
Format: Patent
Sprache:ger
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:When a customer operates a terminal (500) to send a request for a provision of a manual page to the center (100) via the Internet (3), the center (100) determines whether the customer who is accessing is a registered customer (user of a copier) based on the stored customer information. In a case where the customer who is accessing the center (100) is a registered customer, the center (100) automatically selects electronic manual file(s) for the copier being used by the customer concerned. And the center (100) generates a manual page representing the content of the selected manual file so that the content of the manual file is noticeable rather than the other information. The center (100) transmits the manual page to the terminal (500) concerned.