A mobile online help platform system

The utility model provides a mobile on-line help platform system, which comprises a mobile on-line help platform, a help seeking party device and an help providing party device. With the help from the mobile on-line help platform, a wireless network connection is established between the help seeking party device and the help providing party device so as to realize the mobile on-line help. The utility model has the advantages that:, due to the mobile on-line help platform, the state of the assistance seeking party device, the assistance providing party device and a dispatching device can be monitored in real time, corresponding dispatching or help management can be carried out in time, the help seeking part can view contents of words given by the help providing party or hear the voice of screen words, the help seeking party can also access the platform system to carry out self-service in the manner of inquiry and the help providing party can carry out mutual assistance. The platform system also supports the he