Traceable method, system and device based on WEB page user operation
The invention provides a backtracking method, system and device based on WEB page user operation, and the method comprises the steps: generating a unique backtracking record number, then capturing and converting the operation behavior of a user and DOM data based on a Web page change state, and gene...
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Format: | Patent |
Sprache: | chi ; eng |
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Zusammenfassung: | The invention provides a backtracking method, system and device based on WEB page user operation, and the method comprises the steps: generating a unique backtracking record number, then capturing and converting the operation behavior of a user and DOM data based on a Web page change state, and generating backtracking data. The traceable data and the corresponding record numbers are accurately associated at the server side. Once a backtracking instruction is received, the system can quickly position and deserialize related backtracking data according to a specified record number, and the user operation process is restored through data conversion. According to the method, each step of operation of the user on the WEB page can be comprehensively recorded, quick response and visualized backtracking of the backtracking request are realized, strong backtracking capability and quick problem positioning are provided for an enterprise, and the cost of purchasing a backtracking system by the enterprise is also reduced |
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