Business operation and maintenance method and device, computer equipment, storage medium and product

The invention relates to a business operation and maintenance method and device, computer equipment, a storage medium and a product, and relates to the technical field of artificial intelligence. The method comprises the steps of obtaining a to-be-processed operation and maintenance problem of a tar...

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Bibliographische Detailangaben
Hauptverfasser: YIN LI, YE LUN, TANG AIXIA, YU JIE
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The invention relates to a business operation and maintenance method and device, computer equipment, a storage medium and a product, and relates to the technical field of artificial intelligence. The method comprises the steps of obtaining a to-be-processed operation and maintenance problem of a target service; reasoning the to-be-processed operation and maintenance problem by adopting a pre-optimized operation and maintenance big language model to obtain a solution of the to-be-processed operation and maintenance problem; and performing operation and maintenance on the target business according to the solution of the to-be-processed operation and maintenance problem. By adopting the method, the operation and maintenance problem processing accuracy of the business can be improved. 本申请涉及一种业务运维方法、装置、计算机设备、存储介质和产品,涉及人工智能技术领域。该方法包括:获取目标业务的待处理运维问题;采用预先优化的运维大语言模型对待处理运维问题进行推理,得到待处理运维问题的解决方案;根据待处理运维问题的解决方案,对目标业务进行运维。采用本方法能够提高业务的运维问题处理的准确性。