Fault diagnosis method and system for voice interaction equipment and electronic equipment

The embodiment of the invention provides a fault diagnosis method and system for voice interaction equipment and electronic equipment. The method comprises the steps that after fault diagnosis is started, diagnosis estimation time and a diagnosis cooperation participation request are sent to a user; in response to confirmation of the user to the cooperation participation request, obtaining a hardware state of the voice interaction device; if it is detected that the hardware state is normal, self-inspection is carried out in the form of audio playing and voice interaction equipment self-recording; if the self-inspection is passed, guiding the user to participate in voice acquisition based on the confirmation of the user on the cooperation participation request; original audio input by a user is collected, voice interaction preprocessing is carried out, and preprocessed audio and a preprocessed log are obtained; and the cloud fault diagnosis server performs wake-up detection on the original audio, the preproces