Service performance monitoring method and device based on RPA robot

The invention provides a business performance monitoring method and device based on an RPA robot, relates to the field of intelligent operation and maintenance, and can be used in the financial field or other fields. The method comprises the following steps: logging in a business management platform by using an RPA robot so as to obtain a plurality of service monitoring indexes of a to-be-monitored service according to a preset service index association table; processing the service monitoring indexes by using a pre-established index prediction model to obtain index prediction results corresponding to the service monitoring indexes; and comparing each index prediction result with a preset index threshold to obtain a comparison result corresponding to each index prediction result, and generating a service performance monitoring result by using the comparison result. According to the method, the RPA robot is used for automatically monitoring the business performance, so that the problems of large workload, low