Remote telephone traffic distribution method
The invention discloses a remote telephone traffic distribution method, which comprises the following steps: establishing a network channel corresponding to each terminal device based on a preset channel construction method, and enabling each terminal device to access a local area network through th...
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| creator | YANG QIUYONG LIANG FEILING KANG FENG YU HENGXIANG SU KAI CHEN SONG QIN HAO PEI QIUGEN SU LIWEI CAO YANCHAO TAN HUOCHAO LIU ZHENHUA CHEN HAIYAN LIANG RUIYING HU RULE |
| description | The invention discloses a remote telephone traffic distribution method, which comprises the following steps: establishing a network channel corresponding to each terminal device based on a preset channel construction method, and enabling each terminal device to access a local area network through the network channel so as to enable each terminal device and the local area network to transmit information audio data through a preset encryption mode; wherein the local area network is connected with each terminal device through the soft switch; the method comprises the following steps: acquiring and detecting MAC addresses corresponding to terminal devices, when the detection of the terminal devices is passed, carrying out address analysis and distribution on currently transmitted audio data, determining a current customer service staff, controlling various gateways by adopting a preset gateway protocol, connecting the terminal device of the current customer service staff with the terminal device of a current cust |
| format | Patent |
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wherein the local area network is connected with each terminal device through the soft switch; the method comprises the following steps: acquiring and detecting MAC addresses corresponding to terminal devices, when the detection of the terminal devices is passed, carrying out address analysis and distribution on currently transmitted audio data, determining a current customer service staff, controlling various gateways by adopting a preset gateway protocol, connecting the terminal device of the current customer service staff with the terminal device of a current cust</description><subject>ELECTRIC COMMUNICATION TECHNIQUE</subject><subject>ELECTRICITY</subject><subject>TELEPHONIC COMMUNICATION</subject><subject>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2024</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZNAJSs3NL0lVKEnNSS3IyM8DsooS09IykxVSMotLijKTSksy8_MUclNLMvJTeBhY0xJzilN5oTQ3g6Kba4izh25qQX58anFBYnJqXmpJvLOfoaGFoamFsaGlozExagDILSpN</recordid><startdate>20240607</startdate><enddate>20240607</enddate><creator>YANG QIUYONG</creator><creator>LIANG FEILING</creator><creator>KANG FENG</creator><creator>YU HENGXIANG</creator><creator>SU KAI</creator><creator>CHEN SONG</creator><creator>QIN HAO</creator><creator>PEI QIUGEN</creator><creator>SU LIWEI</creator><creator>CAO YANCHAO</creator><creator>TAN HUOCHAO</creator><creator>LIU ZHENHUA</creator><creator>CHEN HAIYAN</creator><creator>LIANG RUIYING</creator><creator>HU RULE</creator><scope>EVB</scope></search><sort><creationdate>20240607</creationdate><title>Remote telephone traffic distribution method</title><author>YANG QIUYONG ; 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wherein the local area network is connected with each terminal device through the soft switch; the method comprises the following steps: acquiring and detecting MAC addresses corresponding to terminal devices, when the detection of the terminal devices is passed, carrying out address analysis and distribution on currently transmitted audio data, determining a current customer service staff, controlling various gateways by adopting a preset gateway protocol, connecting the terminal device of the current customer service staff with the terminal device of a current cust</abstract><oa>free_for_read</oa></addata></record> |
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| language | chi ; eng |
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| subjects | ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION |
| title | Remote telephone traffic distribution method |
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