Remote telephone traffic distribution method

The invention discloses a remote telephone traffic distribution method, which comprises the following steps: establishing a network channel corresponding to each terminal device based on a preset channel construction method, and enabling each terminal device to access a local area network through the network channel so as to enable each terminal device and the local area network to transmit information audio data through a preset encryption mode; wherein the local area network is connected with each terminal device through the soft switch; the method comprises the following steps: acquiring and detecting MAC addresses corresponding to terminal devices, when the detection of the terminal devices is passed, carrying out address analysis and distribution on currently transmitted audio data, determining a current customer service staff, controlling various gateways by adopting a preset gateway protocol, connecting the terminal device of the current customer service staff with the terminal device of a current cust