Modeling method of consumer satisfaction survey model

The invention relates to the technical field of satisfaction survey, and particularly discloses a consumer satisfaction survey model modeling method, which comprises the following steps: acquiring a consumer food purchase satisfaction survey evaluation data set, performing data preprocessing on the...

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Bibliographische Detailangaben
Hauptverfasser: ZHI YUNJIE, LIAO JINGXING, GONG WENRU
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The invention relates to the technical field of satisfaction survey, and particularly discloses a consumer satisfaction survey model modeling method, which comprises the following steps: acquiring a consumer food purchase satisfaction survey evaluation data set, performing data preprocessing on the consumer food purchase satisfaction survey evaluation data set, and performing data division and feature extraction and conversion to obtain a customer satisfaction survey model; the method comprises the following steps: establishing a customer satisfaction survey model, outputting a customer satisfaction evaluation index, optimizing the customer satisfaction survey model, outputting an optimized customer satisfaction evaluation index, and prompting the customer's food purchase satisfaction. According to the method, the problem that the model cannot comprehensively reflect the demands and preferences of consumers due to the fact that the customer satisfaction degree investigation model is established is solved, the