Intelligent question answering method and device based on voice and text collaboration

The invention discloses an intelligent question and answer method and device based on voice and text collaboration, and the method comprises the steps: collecting information through at least one mode of text input, voice online dictation or voice offline transcription, and matching the information with a model in a statement model library, taking the model with the highest similarity as the most matched statement model of the information; performing word segmentation processing on the most matched statement model to obtain a core semantic word set, and performing correlation matching on the core semantic word set and words in a question and answer knowledge base to obtain a plurality of answers of which the confidence coefficient is not lower than a minimum threshold value; sorting the plurality of answers according to confidence, and outputting the plurality of answers through texts or voices; the voice and text conversion efficiency and the utilization rate of the knowledge base can be improved. 本发明公开了基于语音