Service quality prediction method and device, computer equipment and storage medium

The invention relates to a service quality prediction method and device, computer equipment, a storage medium and a computer program product. The method comprises the following steps: acquiring an initial service information set, and performing feature construction on the initial service information...

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Hauptverfasser: DING XIAOBO, ZOU PENGJIE, LIU CE, XIANG LING, XING JINKUN, RUAN QIANG, XU ZHENG, HOU JINJING
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The invention relates to a service quality prediction method and device, computer equipment, a storage medium and a computer program product. The method comprises the following steps: acquiring an initial service information set, and performing feature construction on the initial service information set to obtain a service information feature data set; adopting a target model to carry out denoising processing on the business information feature data set; generating a service quality prediction sub-model set based on the de-noised service information feature data set, and fusing service quality prediction sub-models in the service quality prediction sub-model set to obtain a service quality prediction model; obtaining a service quality prediction reference data set according to the service quality prediction model; and screening the service quality prediction reference data set through an expert experience index system to obtain a service quality prediction result. By adopting the method, the prediction effect