Charging pile abnormal order processing system and method

The invention relates to the technical field of charging pile abnormal order processing, in particular to a charging pile abnormal order processing system and method, and the system comprises a charging module, a data acquisition module, a data analysis module, a data storage module, a wireless connection module, an abnormal order processing module, and a user management module. Before a user charges, according to the vehicle information input by the user and the power shortage of the user vehicle, the charging cost of the user vehicle at this time is analyzed and predicted, the guarantee deposit of the user is collected according to the analysis and prediction result, and when the charging system fails in the charging process, the charging module is restarted to eliminate the system failure. When the charging pile breaks down due to external force damage, a charging module is separated from a user automobile through a worker, the time of a user is saved, in the charging process, when the charging pile is dis