Client experience processing method and device, medium and equipment

The invention provides a client experience disposal method and device, a medium and equipment, and is used for performing equipment running state judgment and hierarchical disposal at a front end for front-end codes suitable for multiple types of clients, and the method comprises the following steps: starting a client, sending an experience hierarchical configuration request to a server, obtaining an experience hierarchical model and storing the experience hierarchical model to a front-end local; obtaining equipment hardware static data, equipment real-time state data and scene real-time operation data based on a sensing engine in the front-end code; triggering a decision engine, inputting the acquired equipment hardware static data, equipment real-time state data and scene real-time operation data into an experience hierarchical model, and predicting an equipment operation state at a front end; and operating the contact engine, and triggering a corresponding experience hierarchical disposal scheme according