Voice service processing method and device, and storage medium

The embodiment of the invention discloses a voice service processing method and device, and a storage medium. The method comprises the following steps: acquiring a first dedicated bearer establishment request initiated by a user terminal for a voice service; according to the first dedicated bearer establishment request, detecting whether a policy control function entity has a full fault; if the policy control function entity has a full fault, sending a first dedicated bearer establishment request to a disaster recovery policy and charging rule function entity, so that the disaster recovery policy and charging rule function entity performs the disaster recovery policy and charging rule function entity according to the first dedicated bearer establishment request and session information corresponding to a default bearer associated with the user terminal. And requesting to establish a special bearer of the voice service from the session management function entity so as to realize the voice service through the sp