Intelligent question and answer method and device and storage medium

The invention discloses an intelligent question and answer method and device and a storage medium, relates to the technical field of communication, and is used for improving the accuracy of intelligent question and answer. The method comprises the following steps: acquiring a user question; determining a target knowledge fragment from a first database based on the user question; the similarity between the target knowledge fragment and the user question is greater than a first threshold value; the first database comprises at least one question and a knowledge fragment corresponding to the at least one question; generating cue words based on the target knowledge fragment and the template; the prompt word is used for indicating a search range related to the user question; and inputting the user question and the cue word into the large language model to obtain a target answer associated with the user question. The method is applied to the intelligent question answering process. 本申请公开了一种智能问答方法、装置及存储介质，涉及通信技术领域，用于提