Navigation session optimization method and system for intelligent voice navigation
The embodiment of the invention provides a navigation session optimization method and system for intelligent voice navigation, and belongs to the technical field of semantic recognition. The navigation session optimization method for intelligent voice navigation is characterized in that the method i...
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Format: | Patent |
Sprache: | chi ; eng |
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Zusammenfassung: | The embodiment of the invention provides a navigation session optimization method and system for intelligent voice navigation, and belongs to the technical field of semantic recognition. The navigation session optimization method for intelligent voice navigation is characterized in that the method is executed by an IVR (Interactive Voice Response) module, and the method comprises the following steps: initiating a voice session with a client; recycling indication information of the session management module in real time, and generating voice response information based on the indication information; guiding the client to speak a consultation demand based on the voice response information, and recording consultation demand details of the client in real time; transmitting the consultation demand details to a big language model module for training by the big language model module, and sending trained semantic information to the session management module based on the big language model module; and recycling and exe |
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