Service supervision method and supervision system

The invention relates to the technical field of service supervision, and provides a service supervision method and supervision system. The method comprises the following steps: providing a comparison model; providing a gyroscope device which is arranged on the body of the service person; service data recorded by the gyroscope equipment are collected in the service process; and generating a service model according to the service data, and comparing the service model with a comparison model for service supervision. According to the invention, the service of the service personnel does not need to be supervised through a camera, and on the basis of protecting the privacy of the service object, the service supervision cost can be reduced, the supervision data can be perfected, and the supervision range can be refined. 本发明涉及服务监管技术领域，提出一种服务监管方法及监管系统。该方法包括：提供对比模型；提供陀螺仪设备，其布置在服务人员的身体上；在服务过程中采集陀螺仪设备记录的服务数据；以及根据所述服务数据生成服务模型，并且将所述服务模型与对比模型进行比较以进行服务监管。本发明不需要通过摄像头对服务人员的服务进行监管，在保护服务对象隐私的基础下，可以降低服务监管成本、完善监管数据、细化监管范围。