WCD dynamic configuration customer service strategy alarm method, device, equipment and medium

The invention relates to the technical field of alarm processing, and discloses an alarm method, device, equipment and medium for WCD dynamic configuration customer service strategies, and the method comprises the steps: a cloud server obtains an alarm suggestion of a target monitoring object for an original customer service alarm strategy and individual feature information, generating a dynamic customer service alarm strategy according to the alarm suggestion and the individual feature information; determining whether the device alarm state data uploaded by the WCD device host accords with a preset alarm customer service strategy by using a dynamic alarm customer service strategy; and when the equipment alarm state data accords with a preset customer service alarm strategy, notifying a customer service to carry out intervention processing on the wearer. According to the method, WCD device alarms are correspondingly classified, the strategy for dynamically adjusting the alarm level is formulated, the alarm ev