Automatic analysis method, device and equipment for complaints of Internet of Things and medium

The invention discloses an Internet of Things complaint automatic analysis method and device, equipment and a medium. The method comprises the following steps: acquiring a session management interface detailed ticket of a complaint number according to a received complaint work order; acquiring corresponding network element configuration information according to the detailed call ticket of the session management interface, performing association processing on the configuration information, and determining a detailed definition of a strategy rule; establishing an effective strategy rule list of the complaint number according to the time sequence of strategy rules in the detailed bill of the session management interface; associating the effective strategy rule list with the strategy rule detailed definition to obtain a current effective rule detailed definition; and judging whether the obtained user plane interface ticket of the complaint number meets the condition of the strategy limitation detailedly defined b