Business scene identification method and device, equipment and storage medium

The invention relates to the technical field of scene recognition, and discloses a business scene recognition method, device and equipment and a storage medium, and the method comprises the steps: obtaining a user question and user background information of a target user when a question consultation...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: TAN HONGMEI, WANG FEI, WU HAIFENG, CHEN YAOXIONG
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The invention relates to the technical field of scene recognition, and discloses a business scene recognition method, device and equipment and a storage medium, and the method comprises the steps: obtaining a user question and user background information of a target user when a question consultation request sent by the target user is received; determining a to-be-tested question set based on the user background information and the user question channel, and determining a scene association information set based on the scene information score table; obtaining an effective background score set according to the to-be-tested question set and the scene association information set; and determining a target business scene corresponding to the user question based on the effective background score set. According to the invention, the effective background score set is acquired according to the to-be-tested question set and the scene association information set, and the target business scene corresponding to the user que